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FAQ

Questions

What people ask most before requesting a match. Anything else: cs@metapret.net.

Tests and verification

Who builds the test?

MetaPret builds a new test for each request, from the field, language pair, and setting the client describes. The passages are not reused across requests.

Does the test slow the match down?

The test is built as soon as the request comes in and opens with the posting. Time to a confirmed match depends on the date, the city and the language pair; a tight date means fewer candidates can take it.

Does the client pay for the test?

No. MetaPret runs the test for each request, and there is no separate test fee for the client.

Can a candidate replay the audio or prepare the answer?

No. Each passage plays once, with no replay, and recording starts automatically when playback ends. A microphone check runs before the test starts.

Who scores the recordings?

Every recording is scored on three axes, in each direction. An AI monitor drafts itemized deductions for every recording, cross-checks each item against the fixed deduction table and flags items for review; MetaPret then confirms the candidates in contention, in both directions. The AI does not decide who is confirmed, and nobody confirms their own test.

Does the highest score always get the match?

No. MetaPret assigns in this order: eligibility to work at the location, availability on the dates, then the interpretation test.

What does the client receive?

The matched interpreter's profile and why their background and experience fit your request. MetaPret picks the interpreter from the candidates confirmed on that request's test.

What does the interpreter get from the test?

Interpreters whose test was confirmed get written feedback after the deadline, in five blocks: Strengths, Omissions, Mistranslations, Delivery, and Suggestions, plus their own recording. Scores and rank are not shown to them.

Pricing, payment and cancellation

How much does an interpreter cost?

MetaPret sets the amount for each request from the type of engagement, the location, the language pair and the urgency, and sends one quote. As an example only, a full day in Korea per interpreter before VAT runs Senior ₩1,400,000–1,600,000, Junior ₩840,000–940,000, Associate ₩660,000–670,000; the confirmed amount is in your quote. Overseas engagements are staffed with local interpreters and priced on local rates.

What does the quote include?

The test built for your request, the match, the interpreter's briefing book, domestic travel, the tax invoice and payment handling. VAT is charged separately, overtime is billed per hour by tier in 30-minute increments, and overseas engagements use local interpreters, so there are no flight or hotel costs.

Can I book an interpreter directly, without a test?

Yes, from December 11, 2026. A direct booking from an interpreter's profile is the rate-card fee plus a 10% direct-booking fee. Booking an interpreter you have already worked with through MetaPret again is a re-booking: a 20% fee, no test, confirmed as soon as the interpreter accepts the date.

What happens if I cancel?

Per session, by that session's date: 7 or more days before, no charge; 6 days to the day before, 50% of that session's amount; on the day, 100%. If a match falls short of professional expectations, write to cs@metapret.net within 7 days of the engagement and MetaPret reviews it with you, including a replacement (Terms §6, §7).

How does payment work?

Once the match is confirmed, you pay a 50% deposit against the quote and the 50% balance after the engagement, by card or bank transfer, with a tax invoice for each payment. Billing is in KRW; foreign-currency amounts on the page are indicative only.

Cities and timing

What cities are covered?

30+ hub cities and growing: Seoul, Tokyo, Osaka, Singapore, Bangkok, Istanbul, Dubai, Ho Chi Minh City, Tbilisi, Paris, Cairo, Sydney, Budapest, Milan, Warsaw, Los Angeles, Seattle, Austin, Atlanta, Boston, Abu Dhabi, Ankara, Beijing, Birmingham, Chengdu, Chiang Mai, Chicago, Delhi, Fukuoka, Hanoi, Kuala Lumpur, Kyoto, London, Melbourne, Montreal, New York, Phnom Penh, San Francisco, Shanghai, Toronto, Vancouver, and Yokohama. Verified supply is concentrated in Seoul today; each hub lights up as interpreters register and demand grows.

How fast can I get matched?

We start building your shortlist as soon as the request comes in. Urgent requests are prioritized.

Are you an interpreter? Registration, tiers and pay are covered on the interpreter page.